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The hotel is situated in a very picturesque and beautiful location. Upon check-in, they don't always escort you to your room, and the hotel is really large, making it frustrating when you can't find your room. They didn't take our car to the parking lot, which again involved wandering around and wasting time. The food is diverse, and the waitstaff are polite. The bathroom door creaked terribly. It is clean and well-maintained everywhere.
Mirragio Thermal Spa Resort is our go to hotel, when we want to go on a beach vacation. We have been there probably 9-10 times for the last 4 years. The hotel is absolutely beautiful, the rooms are spacious and modern, overall we feel great when we vacation there. There are some annoying things, such as the really noisy and crowded breakfast but overall we intend on going back again.
I very rarely write a review, but felt like I had yo let people know about how bad it was. This place is says 5 star, but don’t be fooled by the beautiful pictures. This is a list of things that happened to me in 3days staying at the Miraggio. I had 2 rooms. 1. No Air Conditioning. I complained many times to management and they said it works… but only to cool the room 5C lower than outside. It was 38C outside. The coolest the room ever got was about 26 and that was at 4am. 2. No hot water. Well that will wake you up in the morning. Never figured that out. 3. The DO NOT DISTURB sign doesn’t mean anything. Surprise! Housekeeping! Surprise! I need to check the mini bar! NO PRIVACY. 4. Customer Service does not exist. Some of the wait staff were extremely rude. And you have to long waits to get anything. 5. FOOD. The food was cheap quality. I honestly felt like I was in a Cheap Mexican All inclusive but I had to pay for everything. 6. It’s located in Greece, but there is hardly any Greek Hospitality or Food. That’s why I’ve been coming to Greece for 50years. This place is a dump. STAY FAR AWAY.
We are very unhappy about the bugs in our room. This photo is from the second day. First day we had our room sprayed for other kind of bugs. This is not what i expect from a hotel like this. We expressed our complaints but hotel did not do anything about our complaint. Would not recommend or come here again. The sea is OK, but Chalkidiki has much better spots for swimming- like Kallithea. Pool is salty and mineral. My kid was still happy with the pool but it burns around the eyes very much.
We were disappointed with some of the service provided. For a five star resort, parts of the experience were below par and the food was okay. What was most difficult to swallow was the extortionate pricing of drinks and added extras (including spa). As you are very isolated and miles away from a local town or supermarket it is very difficult to go outside of the resort and explore or buy drinks. It is a shame as the rooms were lovely and location beautiful but I will not be returning.