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Absolutely outstanding resort. The staff are so helpful and so friendly. The ability of the staff to speak to people in multiple languages. Having the ability to speak a few phrases in Spanish will help you out but speaking in English around the resort isn't an issue. My positives are the cleanliness, spacious rooms, lots of beautiful beach area, large pool, great food options. We ate at the Tex Mex twice and is to me the best restaurant they have. The Bistro is a close second, good snack selection, tasty burgers and good sandwiches. We would definitely return, the resort could use some updates but otherwise is the best resort in Varadero. So worth every dollar spent.
We stayed August 2023 - hotel was lovely and the staff great! Room was spacious and clean and our personal butler Pedro was fantastic at meeting our every need, only a phone call away! Gardening staff were also great, handing me a beautiful flower as I walked through the gardens, felt really special. The coffee at breakfast was amazing and the food is as to be expected - although I must say the pasta chef went out of his way to make my favourite pasta on my birthday, wish I could remember the chefs name, made such a big difference to our holiday. We had a great stay!
The staff at this resort was the absolute best! Hermes and Tania in the buffet were so wonderful! Above and beyond to make our trip extra special. Would go back in a heartbeat. I don’t think I’ve ever been treated so well while on holiday.
Exceptional Service and Tranquil Retreat: Our Unforgettable Experience The service at this resort has been the best by far. This marks our fourth trip to Cuba in the last few years, and without a doubt, the service here surpasses that of other larger resorts in different locations and countries. From the moment we arrived, the people were incredibly friendly and welcoming, making us feel safe and at home. While the food options were not extensive, the staff did their utmost to accommodate our requests. Our Butler, Naylet, stood out as the highlight of our experience. Her hard work and constant attention ensured that our stay was perfect and relaxing, always available when needed. The restaurant and buffet staff were also amazing, and the beach was exceptionally clean. We are genuinely pleased with our experience and wholeheartedly recommend this adult resort for those seeking a tranquil and relaxing vacation.
The Royalton Resort is a great choice for a relaxing and enjoyable vacation. Upon entering the resort, you are immediately transported to the Caribbean with its vibrant atmosphere. The staff is incredibly welcoming and hospitable, making you feel like family. The rooms are spacious and perfect for couples, with the added bonus of a balcony overlooking the tropical rainforest. Although some of the outlets were not working during my stay, the staff was in the process of fixing them. The pools are well-maintained and the oceanfront drink stations and food options are a nice touch. Overall, I highly recommend the Royalton Resort for a memorable vacation experience.